Erlene Concha

Intake Specialist

Hello! My name is Erlene, and I am an Intake Specialist at the firm. As the first point of contact for many clients, I gather essential case details, assess eligibility, and ensure each individual feels heard and supported during what is often a challenging time. I bring several years of experience as an Impact Assistant in a personal injury firm, where I developed strong skills in client intake, communication, and case management.



I am organized, energetic, compassionate, and I thrive in fast-paced, collaborative environments. Outside of work, I enjoy painting and traveling — both of which bring balance and creativity to my life.